At WATCH KRAFT, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party payment providers)
Order history
Device and browser information for website analytics
2. How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Send order updates and important notifications
Improve our website and shopping experience
Prevent fraud and unauthorized activity
Send promotional offers or updates (only when permitted)
3. Payment Security
All payments are processed through secure and trusted payment gateways. WATCH KRAFT does not store your full card or banking information on our servers.
4. Cookies & Analytics
Our website may use cookies and analytics tools to improve performance, understand visitor behaviour, and enhance user experience.
You can disable cookies through your browser settings if preferred.
5. Product Transparency
WATCH KRAFT specializes in vintage and refurbished watches. Some watches may include restored, refinished, or aftermarket parts depending on the condition of the original timepiece. We aim to clearly describe the condition and specifications of every watch in its product listing.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may only be shared with:
Payment providers
Shipping and logistics partners
Legal authorities when required by law
7. Data Protection
We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
8. Your Rights
You may request:
Access to your personal data
Correction of inaccurate information
Deletion of your account or data (where applicable)
9. Changes to This Policy
WATCH KRAFT reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page.
10. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact us through our official website or customer support channels.